Error uploading file

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  • France

    Hi Hank, 

    Welcome to the Box Community, I'm happy to help!

    As far as I know as long as the user has the necessary permission, they should be able to upload the file in Box in this situation. However, this can be further investigated with the help of our Support team and would require specific account information. I do see that you already have an open ticket for this issue thus I would highly recommend to please continue working with the team should you wish to further look into it.

    Thanks for reaching out and let us know how else we can help!

    All the Best,

    -1
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