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Giovanni Artiglio

• 2022年10月12日 10:04

Hello everyone,

I currently have a free Box Drive plan that I use on a daily basis. If I purchase the subscription plan with 10 file versions (Personal Pro), will the versioning start from the day of purchase? or once purchased will I already see the old versions of the files that I have used up to that moment?

Thanks in advance

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  France

  • 2022年10月12日 19:36

  Hi Giovanni, 

  Welcome to the Box Community, I'm happy to help!

  Please be advised that Version history is not retroactive. This means that versions created prior to upgrading will not appear for the user. Only versions created after the upgrade will be available to you.

  To learn more about version history, please take a look at this article: https://support.box.com/hc/en-us/articles/360043697054-Accessing-Version-History

  Thanks for posting and let us know how else we can help!

  All the Best, 

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  Giovanni Artiglio

  • 2022年10月13日 07:59

  thank you very much, all very clear.

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