The storage value used is incorrect.

回答済み

フォローする

New post

fuji machi

• 2022年11月18日 04:22

10.0 GB of storage space is being used even after deleting unnecessary files in the folders managed by this account and clearing the Recycle Bin.

Could you please take measures so that the storage space is displayed correctly?

0

• 

  France

  • 2022年11月18日 14:53

  Hi Fuji, 

  Welcome to the Box Community, I'm happy to help!

  The issue you encounter seems related to what is described in this article: 

  • Storage Usage Or File Count In My Account Is Incorrect

  I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

  Feel free to write back in if you have any questions for me!

  Best regards,

  0

  コメントアクション パーマリンク

投稿コメントは受け付けていません。