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  • Aira

    Hi there, 

    Welcome to the Box Community!

    From what I can see on my end, it looks like you are under a free account and reports is not available for your type of account. You may check this article for reference: https://support.box.com/hc/en-us/articles/4415010860435-Using-Reports

    Thanks!

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  • Tim Whaley

    But we could access reports before.  This does not make sense.  2 years ago, we were instructed to change my account to a lite account.  That was done and I could access the reports.  What do I have to do get access to reports? Pay a monthly fee?  Why now?

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  • Tim Whaley

    I went to Admin console to try to see listing of reports and download but had no luck on trying to get admin status.

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