"The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later."

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Harsh Jain

• 2023年01月03日 23:28

Team, 
Someone accidentally deleted one of the folders, and I am getting the following errors.
"The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later."
It has been around 6 hours with this error. Can you please help.

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  Aira

  • 2023年01月04日 00:35

  Hi there, 

  Welcome to the Box Community! 

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

  Thanks!

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  Vikas Dudeja

  • 2025年06月23日 15:52

  Team, 
  I accidentally deleted one of the folders, trying to restore, and I am getting the following errors.
  "The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later."
  How long will it take? need to restore urgently

   

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