Why are files unavailable in Box Drive
完了I think we have a very simple setup. We have two people sharing files. One is the owner the other a co-owner. I am running Box Drive 2.30.88 on a Mac mini and I can also log into Box using Safari to see the files are there are more files in web box than box drive. My co-owner is using a MacBook Pro also using Box Drive 2.30.88 and can see the reverse of me. ie my work is not now shared through Box Drive with her and vice versa. Both system claim to be synced but they are obviously not. Any clues
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I would just like to echo that my colleague and I are having the same issue, also with Box Drive 2.30.88 running on the latest MacOS. Our respective Box Drive folders show a status of green check marks on our local drives, but we just noticed today that the same files in the Cloud have not been updated since Jan. 30, 2023. Any updates on this issue?
I want to add that we have both tried quitting and restarting Box Drive and our computers, but this had no effect.
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Jason. You must have a different setting somewhere because we do not routinely have identical copies on our machines as are in Box. If we work on a document then it is downloaded to work on but then save back to the Box Cloud so we keep very few documents on our machines. So our machines just reindexed. Anyway glad you are working as are we.
We have used Box for quite a while now and I think we have had this happen 2 or 3 times but I forget how we corrected it!!
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