E-mail problem

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Box User

• 2023年03月03日 16:26

When I created my Box account account, I made a mistake in my email address. I put ".fr" instead of ".com". As a result, I am trying to be able to change my email address in vain. So I don't receive anything since my address is not the right one. Thank you very much for your help.

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  Rona

  • 2023年03月03日 22:24
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  Hi Gérald, 

  Welcome to Box Community! 

  If you're unable to login to your Box account to change your email. We suggest to please create a new account and associate it with your correct email address. 

  Please start anew quick and free through box.com/pricing/individual. 

  Hope it helps! Let us know if you have clarifications.

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