Box Drive reset does not work

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Ken Davis

• 2023年03月06日 21:00

I noticed other artist at my company using Box were not seeing the same folders and files I was. I have restarted my computer, uninstalled Box Drive and attempted to reinstall and I keep getting the same Box Drive error suggesting it needs to be reset. Now about 6 times in the last 2 hours.

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  Rona

  • 2023年03月07日 21:15

  Hi Ken, 

  Welcome to Box Community and happy to assist!

  Let me create a ticket for you and it's best if you could address your syncing issue with the Product Support team. Someone will get in touch shortly and please keep an eye to your email. 

  I appreciate your time and thanks for posting! 

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