Request to clarify location for my storage location

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Kong Han Yong

• 2023年03月16日 05:09

We would like to request track storage where to located the file

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  Aira

  • 2023年03月20日 04:11

  Hi there, 

  Welcome to the Box Community!

  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Please check this article as to why this issue happens: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Let me know if you have any further questions.

   

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