Box keeps quitting on my Mac

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Bob Carroll

• 2021年02月10日 18:26

I continue to get an error message on my iMac (running Big Sur 11.2) - "Something went wrong and Box Drive needs to quit."  It prompts me to send my logs which I continually do.  

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  France

  • 2021年02月10日 18:58

  Hi Bob, 

  Welcome to the Box Community!

  In rare instances that Box Drive fails to launch or crashes, you can try Manually Resetting it.

  You can find the steps in this article on how to Manually reset your box Drive. 

  If you are still having trouble, please go ahead and open a support ticket to get direct assistance from out support team to further look into this.

  Best,

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