NEED A REFUND

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luis fernando villanueva palomino

• 2021年03月10日 19:33

Hello there! I only took the 7 days free trial in order to know all box applications or features but I'm not in the position to pay the year subscription because i don't share too much information with my colleagues at work, so I pray you can charge only 1 month and then cancel my subscription, its really important for me to refund this amount of money because I can't afford to pay the year subscription.

Waiting your soon reply.

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• 

  France

  • 2021年03月10日 21:05

  Hi Luis, 

  Welcome to the Box Community!

   

  This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Billing support on your behalf.

   

  You should be receiving an email confirmation shortly.

   

  Best,

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