Box Sync Setup failed

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Box User

• 2021年04月11日 09:18

 

Hi there,

on my machine Windows 10 Pro,  ver 1909, trying to install BoxSync v4.0.8016 and getting error "Setup failed", 0x80070005 - access denied. There is a log file created.

can you assist please

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• 

  France

  • 2021年04月12日 18:54
  • 編集済み

  Hi there, 

  Welcome to the Box Community!

  Can you make sure that your computer meets the requirements on this article to be able to install Box Sync?

  • https://support.box.com/hc/en-us/articles/360043697194-Installing-Box-Sync

  If your device met these requirements and you are still having issues installing Box Sync, you may reach out to our product support by clicking on the “Contact Support” link just above this page for further assistance.

  Best,

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