unable to search within subfolders in Box? (Windows 10)

フォローする

New post

Cesery L. Bullard

• 2021年04月22日 16:12

hi all, 

We are currently unable to search within Box subfolders on Windows 10--any advice? If I'm already in the subfolder I want, then it will search its contents, but this is unhelpful if looking for a file whose exact location I don't know. 

thanks

1

• 

  France

  • 2021年04月22日 18:35

  Hi Cesery, 

  Welcome to the Box Community!

  At present, it is expected that Windows search tools (Cortana or File Explorer) do not return search results from Box Drive as its currently not supported. You can use Box Drive's search tool instead.

  For details, please take a look at this article:

  • https://support.box.com/hc/en-us/articles/360043695854-Windows-Specific-Known-Issues-for-Box-Drive

  Thanks for your participation in the Community!

  Best,

  -1

  コメントアクション パーマリンク
• 

  Izhak Laufer

  • 2022年07月25日 14:46

  Hi France,

  Is there an intent and timeline for correcting the limitation so that Windows Explorer search returns results that include subfolder?

   

  Thanks

  1

  コメントアクション パーマリンク

投稿コメントは受け付けていません。