Failed extension to load
Hi Community,
I've just update macos to 11.4 and got following issue:
Box Drive's system extension failed to load. Please make sure it has been enabled in System Preferences > Security & Privacy and then restart your computer. If the problem persists, please contact Box Support to further troubleshoot the issue.
Any ideas?
-
Solved by reinstalling the app. Thanks to support.
Uninstall Box Drive by following these steps:
- Quit Box Drive
- Run the uninstaller script:
- Launch Terminal.
- Type the following and press Enter:
/Library/Application\ Support/Box/uninstall_box_drive
You do not see your password as you enter it. Just press ENTER when have finished typing it in.
- Check that the folder path ~/Library/Application\ Support/Box doesn't exist or is empty. Check that Box Drive has disappeared from System Preferences. Restart the machine.
- Install the latest Box Drive here. When prompted, enable the kernel extension from System Preferences -> Security And Privacy.
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