Downloading multiple files

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Sandy Wirth

• 2023年03月22日 16:22

I was shared some photo files (and one video).  I am trying to download multiple files at once.  I am quite familiar with doing this in other applications and using zip files. But when I select a file, it opens each one immediately individually.  I am unable to select multiple.  I can download each file individually.  What am I missing?  I did search the forum and can't find this answer.  Is it because they are not in a folder? I don't want to necessarily reach out to this contributor if I don't have to, would love to solve on my own if possible. Thanks in advance.

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  Rona

  • 2023年03月27日 15:46

  Hi Sandy, 

  Welcome to Box Community and glad to help! 

  I would like to confirm a couple of things as we work in your download issue.

  • Are you accessing these files through the Box website? 
  • How did you get an access to these files, is it through collaboration invite or via Box's shared link URL? 

  We'll lookout for your reply, 

  Stay well! 

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