Cant retrieve my version history for some files

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Jason Murray

• 2023年04月02日 13:37

I have personal pro but i cant retrieive my version history for some files. I get a server error and it says there are no previous versons of the file even though it says there are multilpe versons saved.

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  Rona

  • 2023年04月05日 15:28

  Hi Jason, 

  Welcome to Box Community and glad to help! 

  It appears that someone from Product Support has helped address your concern regarding version history. 

  Let us know in this forum if you need assistance, 

  Stay well! 

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  Jason Murray

  • 2023年04月05日 15:35

  I did not get the help I needed. I want to know if I can retrieve earlier versions of my files or if some from BOX can do it for me. I cant see the verson history for some files after a data breach.

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