Editing Box Files

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Christy Cannon

• 2023年04月07日 14:22

Hello. I am an editor in my Box files however I am still only able to highlight and comment. I can make changes if I export the document to "Word" but it always opens to my Mac Pages and then any changes I make do not change into the online Box file. How can I edit the Pages file or online file so that others can see my changes and not just my comments?

Also, on the online file there is a bunch of crossed out edits from other users, but when I download the file they all disappear. Is there any way I can get rid of these edits on the online file?

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  Rona

  • 2023年04月11日 22:00

  Hi Christy, 

  Welcome to Box Community and glad to help! 

  Looks like we're going to need more information regarding your issue. And I opened a new ticket that way our Product Support team could reach out to you directly. Please keep an eye to your email as we'll be in touch shortly. 

  Thanks for posting! 

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