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Cant play audio that a friend send that has recording for class

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He send me his box file with some audio but when ever i try to play it, it just say unable play audio also try to make copy on to my phone file as well but it show an error for downloading it or moving or a copy.

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist! 

    Can you attach a screenshot of your error during preview and when you try to move/copy or download the file? 

    We'll await for your reply! 

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