password email

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Rachel Emerson

• 2023年04月13日 18:41

The password email is not coming through to one of my employees so they can set their account up. please advise. 

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  Rona

  • 2023年04月14日 21:36
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  Hi Rachel, 

  Welcome to Box Community and glad to assist! 

  It appears that you've already reached out to our Product Support team for assistance. Rest assured that our dedicated team will help address your issue particularly for your employee's password email and we'll get in touch the soonest time possible. Please keep an eye to your email. 

  Thanks for posting! 

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