Incorrect space after signing up

回答済み

フォローする

New post

Sunit Girdhar

• 2023年04月19日 18:28

Hi,

As part of the recent promotion to get 30 GB storage space (if I sign up with the phone app), I did that and I got exactly 26.84 GB and not 30 GB. Since it is the free plan, I can't call their support team so I am asking a question here to see if anyone else ran into this problem also or not. What did you do?

0

• 

  Rona

  • 2023年04月20日 21:45

  Hi Sunit, 

  Welcome to Box Community and glad to assist! 

  You may contact our Billing team for assistance through billing@box.com.  

  Hope it helps! 

  0

  コメントアクション パーマリンク
• 

  Sunit Girdhar

  • 2023年04月20日 23:04

  Thank you, Rona! I just sent them an email and waiting for their response.

  I tried to contact their support team before posting this comment but I got an error saying they don't provide support for the free plan so we will see what I get out of this billing email address.

  Thanks for the suggestion!

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。