Certain files have expiration dates

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Liz Tibbetts

• 2023年04月21日 18:00

Sending a note your way as we've started to notice that Box links for specific documents uploaded into Box appear to now have an expiration date. This can be seen in the screenshots below, but an example link can be found HERE. As you can see, there's a red clock symbol that notes the link will expire and become inaccessible 2 months after the date it was added into Box. 

 

We tested this with multiple partners across multiple computers/users and noticed that other recent uploads from across CS appear to still be expiring links. 

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  Rona

  • 2023年04月25日 14:24

  Hi Liz, 

  Welcome to Box Community and glad to assist! 

  You may reach out to your main Admin to configure your global auto-expiration settings for Shared Links. 

  Check who's your main Admin: Login to box.com> Account Settings> Admin Contact

  Hope it helps!

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