2-Step Verification not working on my iPad or iPhone

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Jacqueline

• 2023年04月26日 06:30

I can sign into my Box account from my PC, but when I try signing into my account from my iPhone or iPad, the 6-digit verification code I receive from my MS Authentication App is listed as invalid.

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  Rona

  • 2023年04月26日 20:41

  Hi Jacqueline, 

  Welcome to Box Community and glad to assist! 

  I've created a new ticket regarding your login issue. Rest assured that a member from Product Support team will be assisting you and please keep an eye to your email. 

  Thanks for posting! 

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