Change email address

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Freeman Family Trust

• 2023年04月27日 16:36

How do I change the email address for my box account? Is the forum the only option to get support?

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  Rona

  • 2023年05月01日 21:23
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  Hi Martin, 

  Welcome to Box Community and I’m here to help! 

  To change your email address, please follow these steps. 

  You may begin to add it as your secondary email address:

  1. Login to box.com and select Account Settings by clicking your profile at the top right. 
  2. Scroll down to Login and Email Addresses. 
  3. Click Add More Emails.
  4. Enter a valid email address.
  5. Click Save.

  Note: An email verification will be sent to the address you entered. Click the verification link in the email to confirm and add the alternate email to you account.

  To make a secondary email address your primary email address:

  • Click Make Primary next to the email address you want as your primary email address.

  Hope it helps! 

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  Freeman Family Trust

  • 2023年05月04日 18:00

  The following option does not exist. 

  1. Scroll down to Login and Email Addresses. 

  I do see what appears below. Am I required to upgrade my account to change my email address?
  

   

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  Paul Wright

  • 2023年07月11日 14:26

  I have the same issue. There is no option to add or change email.  Please advise, thank you.

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