CREDIT CARD NAME INFORMATION

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최지혜

• 2023年05月02日 23:47

Hi, I'm korean

Our company tried to update credit card information yesterday
We filled in all the information correctly, but errors occurred repeatedly in the name section.

I couldn't update the card information because an error occurred several times.
How can we update the card information in this case?

* Reference : I am registered as a collaborator, and the account where the payment is made is the boss's account.

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  Rona

  • 2023年05月04日 21:22

  Hi there, 

  Welcome to Box Community and I’m here to help!

  To assist you with your credit card information, please contact our Billing team through email using billing@box.com.

  Thanks for posting! 

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