Not able to accept collaboration invite

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Emelin Gustafsson

• 2023年05月13日 16:23

Hi there,

I received an email about accepting a collaboration invite. I made my personal account with the same email I received the collaboration invite too, but when I click to accept the invite, it brings me to my box home page where all I can see is the "Getting Started with Box" pdf that was downloaded upon signing up.

How can I resolve this?

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  Rona

  • 2023年05月16日 14:07
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  Hi Emelin, 

  Welcome to Box Community and I’m here to help!

  Please accept your pending invite sent to your Box account. If you can't find the folder/file you're supposed to have access to. Kindly contact the person who sent this invite and request for a new collaboration invite. 

  Hope it helps! 

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  Vilna Bashi Treitler

  • 2024年04月07日 19:17

  No, this doesn't help, because I keep accepting the invite and it does not go to any file or folder. 

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