Admin Console has disappeared

完了

新規投稿

2023年05月17日 16:34

Hello,

My Admin Console has disappeared. How should I remedy this? I am still receiving email notifications from Box.com stating that I am an Admin, so I don't think my privileges have changed.

3件のコメント

Rona

2023年05月17日 21:14
Hi Matthew,

Welcome to Box Community and I’m here to help!

Upon checking your Co-Admin privileges was modified. Kindly reach out to your main Admin if you need to restore it.

Thanks for posting!
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Matthew Murray

2023年05月18日 13:08
Per the main Admin, my account is still privileged as Co-Admin. We've had this issue for many months now and have been unable to find any assistance with Box support towards resolution.
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Rona

2023年05月18日 14:18
Hi Matthew,

Good day!

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.

Thanks for posting!
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