my account does not work

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Arthur Amezcua

• 2023年05月22日 15:35

Hi,

I don't see a way to contact box, so I guess I have to make a post?

I cannot access my account. I got an email to verify my new account, but it took a long time to receive, so I never saw it. I finally saw it today and the link expired, and there is not a way to get a new link.

In the meantime, I was still logged in from yesterday, so I tried access a document somebody sent me, and that failed.

I'm logged in so I hope somebody knows how to find me.

Thanks.

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  Rona

  • 2023年05月23日 18:47

  Hi Arthur, 

  Welcome to Box Community and I’m here to help!

  Looks like you're having trouble accessing the file shared to you. Can you tell me more about your issue accessing the shared file? 

  We'd love to further assist! 

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