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  • Alex Novotny

    May I confirm you followed this process to approve the application? Note - there are different tabs for JWT/CCG apps vs Oauth ones. 

    May I have the client id of the application? 

     

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  • Enayathulla BirurFazil

    Hi Alex,

    Good day,

    please find the client ID of the APP: fb2fg9kfxry219fc2yfyhf7lhbp59l3r

    Regards,

    Enayath

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  • Alex Novotny

    On my side - I don't see that the admin has followed the instructions at the link I shared earlier.

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  • Enayathulla BirurFazil

    Yeah Please find the below APP, After doing all the configurational changes resubmitted the APP for Approval. 

    Since a month its "pending for Authorization" and Dropped email to Admin but getting out of office response(box-admin+developer@apple.com).

    App name: OGCPortal

    Client ID: cd0h41a9t3xs98x6562dzcpvqhs77iin

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  • Alex Novotny

    So - Box doesn't control the custom application approval process. That is done in the individual instance's admin console. Someone at Apple would - probably your IT org. We have no visibility into the owner of box-admin+developer@apple.com

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  • Enayathulla BirurFazil

    yeah thats the reason I am stuck here, connecting with org members still no luck.

    One clarification required:

    Once the App gets approved the error which I am getting will be resolved ?

    App name: OGCPortal

    Client ID: cd0h41a9t3xs98x6562dzcpvqhs77iin

    (The API returned an error code [400] unauthorized_client - This app is not authorized by the enterprise admin)

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  • Alex Novotny

    Correct. The error will no longer be there. Unfortunately, Box doesn't have a way to get you in contact with your own organization's IT department. Let us know if you get another error after the app is authorized. 

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  • Enayathulla BirurFazil

    Yeah Sure, I will let you once I progress. Thank you :)

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