Need to confirm the User ID

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wu quanyi

• 2023年05月24日 02:38

1. A Paid Box account was used with my email address(Before 05/19)
2. Removed 1. account from the Tenant(Removed on 05/19)
3. Created Free Box account with the same address used in 1(Created on 05/19)

I would like to know the user ID when Paid account was used in 1.

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• 

  Rona

  • 2023年05月29日 22:02

  Hi there, 

  Welcome to Box Community and I’m here to help!

  Since you're no longer part of the paid account you're referring to I'm afraid we can't disclose this information anymore. As an alternative, you may reach out to your Admin from your previous account. 

  Thanks for posting! 

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