Shared file doesn't appear

回答済み

フォローする

New post

Lauren Thirer

• 2023年06月01日 14:10

I am leaving my employer. As part of my exit they have created a box folder with my personal information, and they've shared the folder with me via my personal email account. That personal email account is the one I use for box. I clicked through the link in my personal email to collaborate on the folder. It takes me into my personal box account. However, the shared folder does not appear. I have tried logging out and in, restarting my computer, clearing my cache, and none of these have helped. 

Please advise!

Thank you.

0

• 

  Rona

  • 2023年06月08日 23:02

  Hi Lauren, 

  Welcome to Box Community and glad to assist! 

  Are you receiving an error while accessing the shared link? If so, kindly attach the screenshot of your error here. 

  We'd love to hear back from you! 

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。