BOX link of shared folder not working after a while

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Rajarshi MANDAL

• 2023年06月12日 02:33

Hi , I have created a BOX note and shared the link with my colleagues . They are able to access the note thru my link and update and edit as required. However after a while the link is no longer working for anyone including myself. So I have to create a new link and share again. Again , this link works for a while and then doesnot work again.. Can you pls let me know if there is a validity period for a link to work ? How can I edit that ?

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  Rona

  • 2023年06月23日 00:55

  Hi Rajarshi, 

  Welcome to Box Community and glad to help! 

  I opened a new ticket and a member of our support team will get in touch. Please keep an eye to your email. 

  We'd love to further assist! 

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