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田口将大

• 2023年06月15日 07:30

"We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance."
I have checked the details and they are correct. If your system can't process payment, how do we upgrade?

I live in Japan and would like to use my JCB credit card for billing.

 

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  Rona

  • 2023年06月17日 00:13

  Hi there, 

  Welcome to Box Community and glad to assist! 

  To help with your payment inquiry, kindly contact our Billing folks via billing@box.com. 

  Thanks for posting! 

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