deceitful charges

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Laurie LeClair

• 2023年07月02日 14:25

Your plan shows $5.00 a month, but AFTER I entered credit card information, and confirmed, you charged me $180.00.... This is a scam.

Cancel this, please. 

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  Rona

  • 2023年07月04日 14:03

  Hi Laurie, 

  Welcome to Box Community and glad to assist! 

  Thanks for bringing this to our attention and we'll help you address this promptly.  Meanwhile, to get to the right support please contact our billing team via billing@box.com, however if you're decided to completely end our subscription please email us at cancel@box.com. 

  Thanks for posting! 

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