Please reset 2FA setting of my ID.

完了

フォローする

New post

TAKUMA ISHIDA

• 2023年07月24日 01:38

I was introduced how to setup 2FA and completed.
But my authentication App doesn't work (not display 6 digits code for BOX login). The reason is unknown.
I wants to try to setup 2FA again, but 2FA is already active in current status, so I can't login BOX and can't change anything.
Please reset 2FA setting.
I'm a collaborator with IBM Japan team, external user (non-IBM).
Thank you and regards,

0

• 

  Rona

  • 2023年07月25日 13:45

  Hi Takuma, 

  Welcome to Box Community and glad to help! 

  I created a new case and a member of our team will contact you through email. Please keep an eye out. 

  Thanks for posting! 

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。