'Not enough space on Box' on an unlimited account

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StealthyDruid

• 2023年07月27日 15:44
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I'm trying to upload files and am getting an error of "There is not enough space on Box. You need an addtional 1.41 GB to copy these files."  --- Yet I have an unlimited subscription and this account that is logged in (the one this post is submitted under), is verified (through the Admin Console) as having unlimited storage.

Am I missing something?  Is there a hidden/hard-to-find option that I missed somewhere in the user settings?

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  StealthyDruid

  • 2023年07月27日 18:55

  And suddenly it's working again.  Nothing was changed, it just started working again.  If the issue comes up again, I'll report it at that time.  Thank you anyway!

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  Rona

  • 2023年07月27日 19:25

  Hi there, 

  Welcome to Box Community and glad to help!

  Glad to hear that you're up and running. Should you experience the same issue(s) again. Kindly reach out to our team by posting in the Community forum or create a ticket. 

  Thanks for posting! 

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  Steve Pritchard

  • 2024年04月18日 18:55

  Same thing is happening to me. Please advise.

   

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