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Monitoring of Box (SaaS) and Recommendation

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Mun

We are planning to monitor the status of Box (SaaS) using a monitoring tool.
・What should be monitored?　(i.e. case of URL-monitoring、 https://app.box.com)
・ Please let me know if there are any recommended monitoring items and value.
・If an incident (Outage, Critical, etc.) occurs in the Box environment, will it be notified by email?Is the email format HTML or TXT? (Is it possible to specify the TXT format?)

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  • Mun

    Addition.
    I would like to receive a sample email if possible.

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  • Mun

    HI,support forum!

    I would appreciate it if you could check this below issue and help me, ASAP.

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    ・If an incident (Outage, Critical, etc.) occurs in the Box environment, will it be notified by email?Is the email format HTML or TXT?

      (Is it possible to specify the TXT format?)

    ・I would like to receive a sample email if possible.

    -----

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  • Rona
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    Hi Mun, 

    Welcome to Box Community and glad to help! 

    For any outages or known issues within Box it will be posted in this page instead. I'm afraid we don't send out emails for this. 

    Thanks for posting! 

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