Can't add secondary email address

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山本　朋征

• 2023年08月15日 00:38

I tried to add an email address, but I get an error. Because I accidentally created an account with a secondary email address.

I already deleted the account with the secondary email address yesterday, but I'm still getting the error.

I would like to know how to deal with this issue.

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• 

  Rona

  • 2023年08月15日 20:43

  Hi there, 

  Welcome to Box Community and glad to help!

  We've created a new case and a member of our team will contact you through email so please keep an eye out. 

  Thanks for posting! 

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