Box Tools installed but fail to operate in Safari

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2023年08月30日 07:30

Hi,

I keep on uninstalling and installing Box Tools on my Mac (latest OS X) and after having worked fine for a while they continue to fail and open documents from Safari. Box Tools Extension is of course enabled in Safari.

Any advice of that I could be doing?

Kind regards, Martin.

3件のコメント

Rona

2023年08月31日 15:00
Hi Martin,

Welcome to Box Community and glad to help!

We've created a new case and a member of our team will contact you through email, please keep an eye out.

Thanks for posting!
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Timothy S McArthur

2023年09月14日 15:07
Having the same problem on Chrome. How do I fix it?
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Linda Krueger

2023年10月16日 11:12
Running Ventura 13.6 Box tools is installed and enabled in Safari, but when I try to open a document I get the message that Tools is not detected on my computer. This is a fairly new problem, as it used to work fine.
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