Cancellation of billing

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Box User

• 2023年08月30日 07:52

Hello? I'm using Box well and thank you for your service. However, I was surprised to suddenly be charged too much payment for this June. As it turned out, it seems that the payment was charged by several external users, but it seems that it happened because I did not know what the sheet meant. Currently, only 3 seats are being used, excluding external users, so we request cancellation of the last bill.

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  Rona

  • 2023年09月02日 00:39
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  Hi there, 

  Welcome to Box Community and glad to help! 

  It appears that you're still working with our Cancellation team through email. Please keep an eye out and we'll stay in touch.  

  Thanks for posting! 

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