2 Step Verification Concern

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Clifford Gayta

• 2023年09月07日 05:31

Hello, I am helping my co-worker with her Box Account. Every time she tries to log in, it asks for a 2 step verification code. She accidentally uninstalled her Authenticator Apps and she doesn't have a screenshot of the QR Code. Any help would be great. Thank you.

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  Rona

  • 2023年09月07日 15:12

  Hi Clifford,

  Welcome to Box Community and glad to help! 

  We've created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting! 

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