LOST FILE
回答済みWE HAD A FOLDER WITH MY SUPERVISOR AS THE ADMINISTRATOR AND NOT LONGER CAN LOCATE THE FILES.
THIS IS IMPORTANT THAT I CAN ACCESS THESE RECORDS. PLEASE ADVISE.
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Hi Anita,
Welcome to Box Community and glad to help!
You can start by finding out whose folder it is. And the owner should check his/her trash/bin icon to locate and recover the missing files.
If the missing file is in trash, the owner can restore specific items in Trash:
The steps below apply whether you’re selecting from search results or from all Trash items.
- Hover to highlight the row of the item you want. The More Options ellipsis (…) displays.
- Click the ellipsis (...). Then:
- To return the item to its original location in Box, click Restore.
- At the prompt, click Okay.
Hope it works!
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