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Service "Box Update Service" (BoxUpdateSvc) failed to start

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Gonzalo Nunez Morales

Hello,

I have been using Box drive on my PC without any problems, until last week ... suddenly stopped being able to see my box files in the file explorer. When I click on the box icon, nothing happens and I don't see my box files.

I have uninstalled the Box Drive program and downloaded the file (BoxDrive.msi) to install it again from the BOX website. When I run the file to install Box drive, I get the following message:

Service "Box Update Service" (BoxUpdateSvc) failed to start. Verify that you have sufficient privileges to start system services.

Thanks a lot in advance

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  • Rona

    Hi Gonzalo, 

     

    Welcome to Box Community and glad to help!

     

    You may reach out first to your internal helpdesk team for better handling and to address this inquiry. 

     

    Thanks for posting! 

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