unlimited storage and keep getting the exceeded storage limit error.

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Howste Technical

• 2023年10月08日 20:48

All 3 of the users have unlimited storage on the account. Uploading files and syncing files, we are getting the error that the storage limit is exceeded. How can that be? we all have unlimited storage. We are on the trial account, for another couple days and then we will purchase the unlimited storage plan that we need.

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  Lara Luz

  • 2023年10月08日 23:17

  also having this issue, is there a support live chat or phone available?

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  Rona

  • 2023年10月09日 19:44

  Hi there,

  Welcome to Box Community and glad to help! 

  We have created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting!

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