I upgraded and now can't access ANY files!!!!

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tracy c lemmon

• 2023年10月16日 22:53

I added a new user, and now no one in my office can do any work! 

I should have been warned!

Box has no human help, contact, support.

Is it too late for me to cancel my upgrade and to find a new service?

Tracy Lemmon Esq.

0

• 

  Rona

  • 2023年10月20日 23:05

  Hi Tracy, 

  Welcome to Box Community! 

  Please be informed that as you transition from your old to your new subscription.  Your contents will be inaccessible for a certain amount of time. 

  Apologies for your trouble, can you let us know if you're still experiencing this issue? 

  We'd love to hear back from you! 

   

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