I was directed here to open a support case.

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Guse, Joseph

• 2023年10月24日 10:31

Box Drive crashed on me.  Can't access any of my file through it.  Got message ...

 

"

Your logs have been sent successfully.

If you do not have an open support case with Box, please create one here so someone can follow up with you. A support case is required to investigate this issue."

 

Now what?

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  Rona

  • 2023年10月25日 20:07

  Hi Joseph, 

  Welcome to Box Community and glad to assist! 

  Let me create a new case and a member of our team will be in touch, please keep an eye out. 

  Thanks for posting! 

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  Laura Lomas

  • 2023年11月27日 14:45

  I was directed to create a support case in order to address a merging of my UT and Rutgers accounts. How can I open a support case to address this matter?

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