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Strong Password Issue -- Google SSO

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Samantha Heinrich

I signed up via Google SSO and when I try to change my password (I currently have no password) to access a file that requires a strong password, I repeatedly get an error message. I tried changing my Google password and that did not help. 

I am unable to set up my password. 

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  • Rona

    Hi Samantha,

    Welcome to Box Community and glad to assist! 

    Let me create a new case and a member of our team will be in touch, please keep an eye out. 

    Thanks for posting! 

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  • Josh Morris

    it would actually be helpful if you guys would just point to an answer instead of telling people they're going to help them individually what is the point of these rooms? what a waste of time how do you get an answer

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  • Brian

    PLEASE ANSWER THIS ISSUE HERE, what a waste of time. 

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