Can a user hide from content insights?

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Kate Kilmer

• 2023年10月31日 19:34

Is there any way someone could preview or download a file and NOT have that activity show up in the Content Insights?

For example, if someone tells me they previewed or downloaded a file but no such activity for their user name is shown in the Content Insights, is it reasonable to wonder if they're not being truthful? 

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  Rona

  • 2023年11月01日 22:07

  Hi Kate,

  Welcome to Box Community and glad to help!

  Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to take it to  Premier Services.

  Thanks for posting! 

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