Can't change my password - error says old password is incorrect

回答済み

フォローする

New post

Jonathan Dodds

• 2023年11月06日 22:11
• 編集済み

After logging in to Box, I can't change my password with the 'old' password that I just logged in with. I copy/paste the password into the current password field (because the password is long and random). Error says "Your old password is incorrect."

Console shows:

Failed to load resource: the server responded with a status of 400 () https://app.box.com/app-api/enduserapp/account-settings/account/change-password

Browser is Safari 17.1 on macOS Sonoma 14.1

0

• 

  Rona

  • 2023年11月08日 19:54

  Hi Jonathan, 

  Welcome to Box Community and glad to help! 

  You may want to take your error to our specialists in this forum: https://forum.box.com/. 

  Thanks for posting!

   

   

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。