Not Able to preview JPEG image files through Box Tools on my computer until I open the file

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Brian Cole

• 2023年11月07日 23:00

Just to be clear. I am able to preview JPEG image files through the box online. It is important for my reserach that I can take a photo and quickly see it and work with it on my computer. I am using a MacBook Pro.

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  Rona

  • 2023年11月17日 22:39

  Hi Brian,

  Welcome to Box Community and glad to help!

  Looks like you have a designated team that communicates with Box directly.

  At this rate, please reach out to your internal helpdesk team to contact Premier Services.

  Thanks for posting! 

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