Changing Admin

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Francisco Afonso

• 2023年11月16日 11:19

Hi. 

I have a question. In my enterprise box We have 3 users currently:

- Normal User

- Co-Admin (Me)

- Admin

 

The current Admin left the company, so I need to transfer the full admin role to myself. My main worry is about the storage used (see attached).

 

He is the "owner" of most of the files we created as a company. Since he left the company, our goal is to remove his seat from Box. My main worry now is If we do all of this (put me as single Admin + remove him from box) - what happens to those files?

Do they change ownership?

We can't lose them since these are our daily work tools.

 

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  Rona

  • 2023年11月16日 20:07

  Hi Francisco, 

  Welcome to Box Community and glad to assist!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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  Sherry Durante

  • 2024年01月10日 19:44

  We are also having the same problem.  Can I create a support ticket so we can change our admin?  Thank you.

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